Privacy Policy
Information We Collect
We gather information that is both personal and non-personal to deliver accurate, secure, and customized service. This may include:
- Name, email, and phone number
- Mailing address and identification documents (for visa processing)
- Travel preferences, dates, and destination information
- Payment information (collected securely and not stored unless authorized)
- Browser and device data (via cookies for improving user experience)
How We Use Your Information
Way Ahead Travel uses your information to:
- Process flight bookings and Umrah reservations
- Submit visa applications on your behalf.
- Respond to service inquiries or support requests.
- Send confirmations, updates, or follow-ups as needed.
- Improve website performance and functionality.
- Comply with legal or embassy requirements.
We will never rent or sell your data to any parties.
How We Protect Your Information
We follow industry best practices to ensure your data is:
- Encrypted during transmission
- Stored securely with access controls
- Regularly reviewed for vulnerabilities.
Only those with permission can view sensitive data personnel, and even then, only to the extent necessary to deliver our services to you.
Sharing of Information
Only in the following circumstances do we divulge your information:
- With third-party vendors or partners (such as airlines or embassies) for service fulfillment
- With the government or embassy authorities during visa processing
- When mandated by law enforcement or other regulatory agencies
We ensure that all third-party providers follow privacy standards equivalent to our own.
Cookies and Website Tracking
Our website uses cookies to improve the user experience and monitor visitor behaviour. Cookies help us:
- Understand how visitors use our website
- Boost page load times and navigation.
- Store form information temporarily during your session
In your browser’s settings, you have the option to turn off cookies.
Email and SMS Communication
You consent to receiving communications from Way Ahead Travel by providing your contact details. These might include:
- Confirmations of reservations
- Important travel updates
- Promotional offers (optional – you can opt out at any time)
To unsubscribe from any marketing email, simply click the unsubscribe link or contact us directly.
Data Retention
We retain personal data only for as long as necessary:
- Unless otherwise needed, visa application data is retained for a maximum of 12 months.
- Booking information: retained for recordkeeping and legal compliance
- Forms for queries or contact: retained for reporting and service follow-up
After that, your data is securely deleted or anonymized.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of incorrect or outdated data
- Request that your data be deleted (where permitted by law).
- Withdraw consent to get marketing correspondence.
To exercise these rights and get in touch with us, please use the information below.
Children’s Privacy
People under the age of sixteen are not the target audience for our services. We do not knowingly collect personal information from minors without obtaining their parents’ consent. If we become aware of such data, we will promptly delete it.
Changes to This Privacy Policy
We reserve the right to amend this privacy statement at any time to reflect changes to our services., technological advancements, or relevant laws. This page will always display the most recent version along with the updated date.
Last Updated: July 1, 2025
Contact Us
📍 Toronto Office: 3459 Sheppard Ave. East, Suite #207, Toronto, ON
📍 Mississauga Office: 526 Silverthorne Crescent, Mississauga, ON
📞 Phone: 416-646-0340
📱 Cell: 905-965-0786
📧 Email: info@wayaheadtravels.com